Summary of LENA Home text messages for caregivers
LENA Home sends text messages to caregivers over the course of the program to support their participation and success, as well as to automate data entry for Snapshots. Automatic texts are sent in English or Spanish, based on each caregiver's preferred language setting.
Automatic texts sent to all caregivers with texting enabled
| Name of text | English version | Spanish version | Timing |
|---|---|---|---|
| Welcome Message | Welcome to LENA! We send 1-3
txts/wk to support your success.
Msg&data rates apply. Text STOP
to quit. |
Bienvenido a LENA! Enviamos de 1
a 3 mensajes por semana para
apoyar su exito. Se aplican las
tarifas estandar. Envie STOP para
cancelar. |
As soon as caregiver number is
entered into LENA Online |
| LENA Report | Your new LENA report is here! Click
[Report] |
Ha llegado su nuevo informe LENA!
Apriete [Report] |
1 day after recording has been
processed, if Text LENA Report feature is enabled for the organization |
System texts triggered by user action or only in certain situations
| Name of text | English version | Spanish version | Timing |
|---|---|---|---|
| Online Snapshot |
LENA: Click to complete Snapshot
[link]. |
LENA: Haga clic para completar el
LENA Snapshot [link] |
Sent to primary caregiver when user clicks "Send" button for Snapshot texts on Snapshots screen |
| LENA Report (on demand) | This is your latest LENA Report [ReportLink] | Este es su ultimo informe LENA [ReportLink] | Sent when caregiver texts REPORT or REPORTE to the LENA Online number, if Text LENA Report feature is enabled for the organization |
Custom texts sent on demand
Home Visitors and other LENA program staff can send custom text messages to some or all caregivers in a group. See Send a custom text to one or more families for details.